Terms & Conditions

Terms and Conditions
Last updated: 25 August 2026
1. Introduction
Welcome to ATPL Care (https://www.atpl-care.com), operated by Arrowmind Trading Private Limited .
These Terms and Conditions (“Terms”) govern your access to and use of our website and the purchase of products from us. By accessing the website, creating an account, or placing an order, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, please do not use our website or place an order.
2. Eligibility
You must be at least 18 years of age and capable of entering into a legally binding contract under Indian law to use this website and place orders. By using the website, you confirm that you meet these requirements.
3. Account Registration
You may need to create an account to place orders or access certain features. You are responsible for:
   •    Providing accurate and complete information
   •    Keeping your login credentials confidential
   •    All activities that occur under your account
Please notify us immediately if you suspect any unauthorised use of your account.
4. Products and Pricing
   •    All products listed on the website are subject to availability.
   •    Product descriptions, images, and specifications are provided for information purposes. We make reasonable efforts to ensure accuracy, but minor variations may occur.
   •    Prices are displayed in Indian Rupees (₹) and are exclusive of applicable taxes unless otherwise stated. Taxes (including GST) will be added at checkout as applicable.
   •    We reserve the right to change prices, product availability, or descriptions at any time without prior notice.
   •    In case of any pricing error, we reserve the right to cancel the order and refund any amount paid.
5. Orders and Acceptance
   •    Placing an order constitutes an offer to purchase.
   •    We reserve the right to accept or reject any order at our sole discretion (for example, due to stock unavailability, pricing errors, or suspected fraud).
   •    An order is considered accepted only when we send you an order confirmation email or message.
   •    We may cancel an order even after confirmation if the product is unavailable or for other legitimate reasons. In such cases, any payment received will be refunded.
6. Payment
   •    Payment must be made through the payment methods available on the website at the time of checkout.
   •    You confirm that you are authorised to use the payment method provided.
   •    All payments are processed securely through third-party payment gateways. We do not store full card details.
   •    Orders will be processed only after successful payment confirmation.
7. Shipping and Delivery
   •    We deliver products within India (and any other regions we may specify).
   •    Delivery timelines are estimates only and may vary due to factors beyond our control (courier delays, weather, etc.).
   •    Risk of loss or damage to the products passes to you upon delivery.
   •    You are responsible for providing accurate shipping details. We are not liable for delays or non-delivery caused by incorrect address information.
8. Returns, Refunds and Cancellations
   •    Please review our Return and Refund Policy (if available separately on the website) for detailed information.
   •    You may cancel an order before it is shipped by contacting us. Once shipped, cancellation may not be possible.
   •    Returns are accepted only for eligible products under the conditions stated in our Return Policy (e.g., damaged, defective, or incorrect items).
   •    Refunds, where applicable, will be processed to the original payment method within a reasonable time after we receive and inspect the returned product.
   •    Certain products (especially medical/sterile items) may not be eligible for return for hygiene and safety reasons.
9. Intellectual Property
All content on the website, including text, images, logos, product descriptions, and design, is owned by or licensed to Arrowmind Trading Private Limited and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, or use any content for commercial purposes without our prior written permission.
10. User Conduct
You agree not to:
   •    Use the website for any unlawful purpose
   •    Attempt to gain unauthorised access to any part of the website or systems
   •    Upload or transmit viruses, malware, or harmful code
   •    Interfere with the proper working of the website
   •    Misrepresent your identity or affiliation
We reserve the right to suspend or terminate your access if you violate these Terms.
11. Disclaimer of Warranties
The website and products are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee that the website will be uninterrupted, error-free, or free from viruses.
12. Limitation of Liability
To the maximum extent permitted by Indian law:
   •    Our total liability arising out of or related to any order or use of the website shall not exceed the amount paid by you for the specific product(s) giving rise to the claim.
   •    We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.
Nothing in these Terms excludes or limits liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded under applicable law.
13. Indemnity
You agree to indemnify and hold harmless Arrowmind Trading Private Limited, its directors, employees, and agents from any claims, losses, damages, or expenses (including reasonable legal fees) arising out of your breach of these Terms or your misuse of the website or products.
14. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of India.
Any dispute arising out of or relating to these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.
15. Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on this page with a revised “Last updated” date.
Your continued use of the website after any changes constitutes acceptance of the revised Terms. We encourage you to review this page periodically.
16. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
17. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Arrowmind Trading Private Limited (ATPL Care)
Email: arrowmindtrading@gmail.com
Phone: +91 8373933368
Address: Ground Floor, S-129, Shop No. 1, Patparganj Road, Pandav Nagar, New Delhi, Delhi, India